How Tiny Finds Co works
Buying and selling pre-loved baby and kids items in South Africa — shipped safely, paid for securely. Here's exactly how everything works, start to finish.
For buyers
Browsing & saving
Browse everything for sale in the Shop, filter by category, and tap the heart on any item to save it for later — find your saved items again anytime from your account menu.
Checking condition
Every listing shows a condition rating (Like New, Excellent, Very Good, or Good) plus the seller's own description. Sellers are asked to mention any scratches, marks, or wear there, so there are no surprises when it arrives.
Asking a question
Not sure about something? Message the seller directly from the item page before you buy.
Making an offer
Want to pay less than the asking price? Tap 🤝 Make an offer — you can offer up to 15% below the asking price. The seller can accept, decline, or counter with their own number, and you'll always see exactly how any counter compares to the original price before you respond. If an offer is accepted, the item is held just for you for 48 hours so nobody else can buy it out from under you while you check out.
Paying
Tap Pay now (or Accept & pay right after a negotiated offer) to pay securely online via Yoco. You'll see the full breakdown — item price, delivery, and total — before you pay.
🚚 About the delivery fee
The delivery fee shown at checkout is an estimate based on the item's size, covering the cost of shipping it to you via Aramex — it's not an exact courier quote. The price you pay at checkout is the price you pay — it won't change after you've paid.
After you buy
Once your item has genuinely arrived, confirm it on the item page (or when the popup asks you) — this is what lets the seller get paid out. There's a 24-hour wait after the sale before that button works, just so there's been real time for it to arrive; if it somehow arrives sooner than that, there's an "Already received it?" option that lets you confirm early after a quick "are you sure" check. Once confirmed, you can rate the seller and leave feedback.
For sellers
Listing an item
Tap + Sell an item, add a few clear photos, set your price and size, and describe the item's condition honestly — including any scratches, marks, or wear — so buyers know exactly what they're getting.
Pick the size category carefully — it's what sets the buyer's delivery fee and the Aramex bag you'll need to ship it in, so an accurate choice keeps the fee collected in line with the actual shipping cost.
Getting approved
Every listing is checked before it goes live, usually within a day. Sellers with a strong track record (several completed sales and good ratings) sometimes go live immediately.
Handling offers
If a buyer makes you an offer, you'll see it on your Offers page along with the exact Rand and percentage difference, and what you'd actually take home either way, before you decide. You can accept, decline, or counter with your own number.
Shipping your item
Once an item sells, you'll see the buyer's delivery address on the item's page. Shipping is simple — we use Aramex: pick up a prepaid Aramex bag from any Checkers or Pick n Pay, pop the item inside, address it to the buyer, and drop it off there. No separate courier booking needed.
Getting paid
Your payout follows once you've shipped and the buyer has confirmed they received it.
Power Seller
Pay 10% commission instead of the standard 15% by becoming a Power Seller from your Profile page.
Fees, plainly
Platform commission
15% of the item price on every sale, or 10% for Power Sellers.
Delivery fee
Shown upfront based on the item's size — an estimate of the real Aramex shipping cost, not an exact quote. Sellers choosing an accurate size when listing is what keeps this estimate close to reality.